[Resolved]  Flipkart — Messed our Birthday gift to our son and gave an awful product STRUCK UP WITH A FAULTY THOMPSON TV, THAT'S NOT EVEN FULLY FUNCTIONAL

Incident : in[protected]
Flipkart Tops in Giving the worst customer experience

Oh Boy, we do face some poor service or product quality at times. When you deal in organized sector and often pay premium or wait for delivery etc. you rely on the Big Brand (Vendor Flipkart, TV by Thompson) for peace of mind.

Case in point : We go to Flipkart site, shortlist and pay for a Full featured smart TV. Receive the TV and it doesn't even have all the OTT channels. Come on, if you have a substandard product, if your product doesn't have all the required features, it should be very clearly mentioned in the listing so the customer looks elsewhere for a match to their requirement, -basics guys, both the vendor and the quality team of the listing portal skipped this and gave an awful experience This was only the start of the horrible experience.

Guess how is in race to get top spot to humiliate a customer, offer the lousiest service, make the customer wait for weeks and in the end close options, to a customer who has prepaid for a product on your brand name.? Friends no need to guess, we have experienced it the worst by non other than Flipkart. Our family and friends have decide to never to fall into their trap and put our money with such a vendor.

WE are determined to take it to any scale of legal and consumer awareness platform, till Flipkart realizes that these practices are counter productive and takes remedial action.