[Resolved] Flipkart — mi 4a pro tv

Sujit Thasal

from Mumbai, Maharashtra

Address:

603 Shiv Shrufti Society SRA Co Op Hsg Society, Adarsh Nagar,Near Green Diamond Building, Mumbai City, Maharashtra, 400102

Dear all,

I would like to bring this to your attention that i have ordered for mi 4a 32inch tv on flipkart on 26th nov 2019 which was supposed to be delivered on 29th nov at my home address which did not arrive on the date and no update was even updated in my order page as well after lots of struggle i somehow connected to ekart hub mumbai and got a reply from them that there has been delay as they have ye not received the product and finally on 2nd dec i got my tv delivered and then i found that i had ordered for 4a pro and received 4c pro model i was ok with it and arranged for the installation the person came on 4th dec at my place and when he opened the box there was no remote in it shocking... It was i then requested for the replacement of the product on 4th dec and on 6th dec i get a msg from flipkart that the return request has been cancelled... Don't know why... After paying money for the product what a customer gets is this..

Pathetic service given by flipkart and its seller... Now either u replace my product at earliest or please take ur product and refund my money or i will be happy to take this pathetic service of flipkart to social media and urge people not to buy anything from flipkart. Also attaching the invoice copy and the video of proof that there was no remote in the box when the installation person opens it.

Regards,
Sujit thasal

+1 videos

Was this information helpful?

No (0)

Yes (0)

Feb 5, 2020

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Dec 07, 2019

Flipkart Customer Care's response We will revert on it.

Verified Support

Dec 30, 2019

Flipkart Customer Care's response Hi,
We are sorry for the trouble caused. We would like to let you know that your request for return cannot be fulfilled by the seller as the courier partner has confirmed delivery of the item with the product being intact.n case you are in disagreement with the seller's decision, please reply to this email attaching the scanned copy of any one of the below documents as a Proof of Identity, within 48 hours. Please ensure the details on the ID card are the same as on your Flipkart account or order. Your kind understanding is appreciated.