[Resolved] Flipkart — Mi note 4 phone missing in courier

luvsingh

from Dehra Dun, Uttarakhand

Address:	Bangalore, Karnataka, 560034
Website:	flipkart.com

I ordered phone mi note 4 on date 26/04/17 from flipkart. The courier delivered on date 04/05/17. The courier only contained phone charger. The phone was missing from the packet. This is first time that is happening from this reputable online company. The phone i ordered was for gift to my sis on 20th may. When i opened the packet i was shocked to know that it contained only charger. I request flipkart to kindly refund the amount.
Luv singh. My contact [protected]
Flipkart order id: od[protected]

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Jul 25, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jun 21, 2017

Flipkart Customer Care's response We will revert on customer complaint.

Verified Support

Jun 23, 2017

Flipkart Customer Care's response We have interacted with the customer, apologized for the issue, customer says that the product was not there only charger was there. The product was delivered on 4th of may and customer logged the complaint on 22nd May, Customer stated it was for gifting purpose hence did not open, apologized and informed since it is out of policy, denied the request. Closing the case from our end.