[Resolved]  Flipkart — mi note 5 pro phone

Address:560087
Website:flipkart.com

Hi,

I purchased MI note 5 pro mobile from Flipkart on 11/10/2018, and i received the product on 13/10/2018, i just started the phone to check hows is the phone, it was all fine and then i kept it as is and tought o[censored]sing in somedays, Yesterday 28/10/2018, i thought of actually using the phone, but it was automatically shutting down, frequently, when i called customer care, they asked me to go to MI service centre at marathalli, when i went their, they are saying that Mother board is having issues and now they are saying some more hardware is defective, how come a new phone has hardware issues.

I want to replace complete phone, but they are not ready as i have crossed the deadline of phone replacement. I can not use an defective phone.

This is rubbish and very disaappointing. Please help.
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Dec 12, 2018
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Nov 05, 2018
Flipkart Customer Care's response
We will revert on it.
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