Flipkart — Misleading on product delivery

I ordered a mobile on 18th october from flipkart and have to be shipped in 2days i.e. by 20 october but till now i.e. 4th November its is not shipped and they are playing with me "misroute (Same city misrouted)" and saying to wait for another 2 business days or 24 hours and sometimes saying that call ekart they will help . They are not even providing correct information.
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