Flipkart — Misleading the consumer

Address:	Bangalore, Karnataka, 560077
Website:	www.flipkart.com

I had ordered a moto g 3rd gen. mobile phone with flipkart...i got a message that it will be delivered before 7p.m...but actually i didnt receive it..when i called the customer care they say that coordinate with the field executive..the phone number of the executive displayed in the message is wrong...the customer care exec. says that this is the fault of courier department..i dont understand that why do they tie up with suchn inefficient courier services and hope some action be taken against such inefficient managing systems Arunabh Madan [protected]