[Resolved] Flipkart — misrouted, poor service, defective product supply | |||||
1st flipkart supplied a defective product. Then they refused to replace it. After fighting for replacement they are now delivering it at wrong address & refusing to help me. Pathetic attitude of customer service team. Even after pleading with them they say they cant help & if you have a problem cancel the replacement & restart the replacement process! @flipkart this is purely consumer harassment. Biggest mistake of my life to order a smartphone from flipkart. Big billion days is just a joke to make a billion people fools in the name of discounts. I was delivered a defective product which they so called technical expert called non defective. After multiple escalations i got another technical review. This time they acknowledged the defect & promised replacement! Now these guys are doing the replacement at the wrong address! Wow! They will use this as an excuse for replacement failure & then again reject replacement! Was this information helpful? | |||||
Nov 21, 2018 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Oct 21, 2018 Flipkart Customer Care's response We are sorry, we are unable to find your account details. Request you to get in touch with our customer support number[protected].
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