Flipkart — Missing item refund relative and account block

Order id - OD[protected]
Product name - Redmi 9 power
Order date - 31 August 2021
Delivery date - 7 September 2021
Price - 10999 ruppes

Maine flipkart se ek redmi 9 power mobile kharida jo muje delivered hua jab kholkae dekha to usme mobile missing tha maine customer support se bat ki unhone return request ki fir maine id proof and other proof bhej diye but fir bhi 3 bar cancel ho gayi return request fir muje 5 din bad 24 hours ka timr diya gya but 24 hours me call nahi aaya na refund diya but my flipkart account block kar diya. Maine kuch ni kiya sirf flipkart customer exucitve ne hi return request ki vo 3 bar canecel hui Please unblock my account and provide me my refund amount
Please help me and provide me my refund amount
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Flipkart customer support has been notified about the posted complaint.
Sep 14, 2021
Updated by Bharatji8768
Not resolve
Sep 15, 2021
Updated by Bharatji8768
Flipkart concern team collect by me all proof of empathy box issue and promise 24 hours for refund but the block my account and declined for refund amount of 11000.
I please recheck my issue and I have all proof so please provide me refund amount otherwise I will go to consumer form.
Verified Support
Sep 19, 2021
Flipkart Customer Care's response
Hi,

Order ID: OD[protected]

We are sorry for the issue caused. We'd like to let you know that your recent request has been canceled as our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account.

Your kind understanding is appreciated.
Sep 19, 2021
Updated by Bharatji8768
Ha mera account block hua hai but us time block hua jab flipkart concern team promise me for refund in 24 hours.
Mere pas Sare proof hai unboxing video delivery boy kr samne unka kya kru ye bta dijiye.
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