[Resolved] Flipkart — missing of documents

Elavoor Sreekumar

from Mysore, Karnataka

Address:

Kollam, Kerala, 691576

Sir,
I ordered asus core i3 6th gen - (4 gb/1 tb hdd/windows 10 home) f541ua-xo2230t laptop on 02/02/2019 and i got the product on 06/02/2019 (Today evening). (Od[protected] but in packet there have only laptop and charger. No user guide, no warranty card. I also paid rs. 1449 for one year warranty extension (Flipkart protection). But i didn't get any documents regarding this. But when i track, i see the message 'delivered on wed, feb 6th '19'. So kindly do needful for getting user guide, warranty card, and warranty extension details immediately.
Yours aithfully
Sreekumar ps

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Mar 11, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Feb 07, 2019

Updated by Elavoor Sreekumar Please take the matter seriously and urgently.

Verified Support

Feb 08, 2019

Flipkart Customer Care's response We will revert on it.

Verified Support

Feb 08, 2019

Flipkart Customer Care's response customer raised the concern with regards to the missing documents as we have interacted with the customer
and informed customer invoice acts as warranty and regarding the extended warranty details will be shared via email hence closing the complaint from our end.