Flipkart — missing one pair of crocs reviva slippers.

How long will it take to recieve my missing pair of flip flip flops. And now after talking to flipkart's consumer service they told me to return my order, after that they told me to replace my order and when the delievery man came he rejected the return or replacement saying that the package is empty. Package would obviously be empty as I have not recieved the item. After that when I requested for a refund you have denied my request and blocked my account saying detected an unusually high number of returns in your purchase history.I mean this is height of insanity first you told us to make those returns now you are blocking my account.

Kindly make an arrangement to get me my missing pair of flip flops or get me my refund for them.The details of order are already sent to you.
But, then also I am attaching a picture of my order.

How long will it take to recieve my missing pair of flip flip flops. And now after talking to flipkart's consumer service they told me to return my order, after that they told me to replace my order and when the delievery man came he rejected the return or replacement saying that the package is empty. Package would obviously be empty as I have not recieved the item. After that when I requested for a refund you have denied my request and blocked my account saying detected an unusually high number of returns in your purchase history.I mean this is height of insanity first you told us to make those returns now you are blocking my account.

Kindly make an arrangement to get me my missing pair of flip flops or get me my refund for them.The details of order are already sent to you.
But, then also I am attaching a picture of my order.