[Resolved] Flipkart — missing parts

vardhaman narasagoudar

from Bhubaneshwar, Odisha

Address:	Bangalore, Karnataka, 560032
Website:	www.flipkart.com

I had ordered an sigma with order details
Sigma 70 - 300 mm f4-5.6 dg macro for sony digital slr lens (Black).
Orderid=od[protected]&orderitemid=[protected]

As mentioned in the image there needs to be free lense cleaning kit. That was not shipped to me. I have been trying to follow up to send the missing part. But in vain. No one is responding to my query.

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May 23, 2018

Complaint marked as Resolved

As a compensation Flipkart has added Rs 500 Gift card.

Flipkart customer support has been notified about the posted complaint.

Verified Support

Dec 15, 2017

Flipkart Customer Care's response We will revert on it.

Dec 20, 2017

Updated by vardhaman narasagoudar As a compensation Flipkart has added Rs 500 Gift card.

Verified Support

Dec 20, 2017

Flipkart Customer Care's response Complaint : customer complained product delivered without adding camera lens cleaning kit,

Solution : Interacted with the customer conveyed the apology for the inconvenience caused, communicated to the customer Rs:500 compensation given hence closing the case