Flipkart — Missing product and account blocked

Address:Hosur

I've purchased a mobile from flipkart app on 02.10.21. And product was received on 04.10.21. When unboxing that product was missing in the package. I've raised complaint to flipkart on same date for missing product. After few days I was seen that refund is cancelled. Again I've raise complaint for refund or resolution but same again. Refund cancelled upto 5 times. After that flipkart customer support executive giving date 18.10.21 day to day increase date and up to till date not solved my issue and also my flipkart account is blocked by flipkart so from last 12 days I can't able to login my flipkart account.
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Flipkart customer support has been notified about the posted complaint.
Oct 29, 2021
Updated by Niraj.kumar
Dear sir

My product oppo reno 6 was delivered on 04/10/2021 that delivered item was missing in the package or empty packet. when i had opened that box was found filled with stone and i had raised a complaint in flipkart. After complaints raised time was given for resolution on 18/10/2021 but that request was rejected by flipkart.

Again I've raised complaint for missing product in flipkart. agin time given by flipkart for resolution on 19/10/2021 but that request also reject by flipkart.

Again I had raised complaint for missing product in flipkart. agin date given by flipkart on 21/10/2021 that complaint also rejected by flipkart.

Again I've complaint for same but upto 4th complaint not given positive response from flipkart and again date given by on 25/10/2021 that request also reject.

Again given date by flipkart that date is 30/10/21.

Today i tried to talk about my missing product status but from morning to afternoon not response from flipkart approx 12:50 am i received a call from flipkart. their customer support executive is telling your account is in block list than I had ask for missing product he is simply telling I can't help you due to your account is block.
Again i asked why my account is blocked. He is telling i dont know I am Forwarding complaint for that and will update after 21/10/2021.
Your account is blocked that's why i can't able to check your complaint. and i can't able to help right now. I'll update about your request after 21/10/2021 I'll check and call back from my side

I'm continue waiting from 04/10/21 to till date and I want resolution from flipkart for missing product ASAP.

And also please let me know why my account is block listed.
Oct 29, 2021
Updated by Niraj.kumar
many times i request for resolution but your team not touched me. and simply messaged me your request resolved successful and we hope you are happy with resolution. but upto till date my missing problem resolution not provided by flipkart team. what are you doing there why irritate me. why fake message me

I'm very happy with flipkart service and resolution provide by flipkart

We'd like to let you know that your recent request has been cancelled as our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login into your Flipkart account.

I'm trying from 04/10/2021 but resolution not provide and you are saying I can't able to login into flipkart account.
This is great service

I think you will happy if same incident to you

With regards
Niraj Kumar
[protected]
Oct 30, 2021
Updated by Niraj.kumar
Message from my mail. approx 15 time send mail to [protected]@flipkart.com but no response giving.
Nov 01, 2021
Updated by Niraj.kumar
When resolution Will provide.

Resolution pending.
Nov 05, 2021
Updated by Niraj.kumar
Please do needful
Still I'm waiting
Nov 06, 2021
Updated by Niraj.kumar
Are you doing your job
Complaint comments 

Comments

I order a us polo shoes.when I open the package item was missing I call Flipkart customer care and someone talk to me and say till 27 feb your issue resolved and on 25 feb. I received an SMS from Flipkart that your money was not refunded and due to many returns you have been blocked I can't able to do anything the shoes worth 1949 rs. So what I do. Please Flipkart pay my money hardly request to you.
My number:[protected]

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