[Resolved]  Flipkart — Missing product inside the box ( empty box received )

Address:Jamnagar, Gujarat, 361001
Website:www.flipkart.com

I place an order of apple watch series 2 38 mm gold watch on date 18/11/2016. The product was covered under "f-assured", means flipkart is fully responsible for the quality of the product.
In such product when i open the box, it was empty. Just a apple watch box. Nothing else.
Immediately i call the person who delivered the product and inform the issue. He guided me to call flipkart customer care and registered the complain and i did too.
In evening i was thinking of the same and worried coz i was in loss of rs.32900/-. Suddenly my mind got an alert and i again open the box and took out the empty box of apple watch. I search for serial number mention on box and send the same to apple india via e-mail.
They provide me the support link where i suppose to put that serial number of watch. I did the same and what i got is horrible. The product got activated on 05/11/2016. It means before the date of my order.
It clearly visible that the seller has done something wrong.
How can a new product get registered without sale?
snapshot of my order and the evidence of above said thing are attached along with.

Thanks and regards
sandeep narendra khakharia
+2 photos
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Dec 31, 2016
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Nov 30, 2016
Flipkart Customer Care's response
Spoke with customer as he said that the issue has been resolved as he had received the refund .

So closing the case.
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