[Resolved] Flipkart — missing product-jbl xtreme 40w speaker

KrishMurthyK1

from Bengaluru, Karnataka

Address:

560016

Even after paying the amount i really don’t want to waste both parties time. Either seller or flipkart should be liable to get me the actual product. Do you guys really understand the pain of customer? Getting a brick in parcel is insane, a very quick action is required, unfortunately you guys are giving a 12 days period to just get information required. No one has come to take the so called jbl speaker box with a marvellous brick inside.

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Mar 12, 2019

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Jan 28, 2019

Updated by KrishMurthyK1 A week has passed and I get no update. Really disappointing. Flipkart Help desk team
has no update to share but empathises a lot with no action on my complaint, who is the FST team? What are they doing? How many days do flipkart team will wait for seller response, is there any ETA for seller too to revert?

I spoke to multiple people and took to many escalation levels too. Off late, I realized that calling help desk is futille. I wonder what resolution will be given to me if there is no update till now.

Verified Support

Feb 05, 2019

Flipkart Customer Care's response We will revert on it.

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Comments

Sireeshakrishna

from Bengaluru, Karnataka

Hi Flipkart Team,
Please help us to send actual product or send back money...
More than a week over.. still no response from you and seller...

Please take a quick action on this..