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[Resolved]  Flipkart — missing product-jbl xtreme 40w speaker

Even after paying the amount i really don’t want to waste both parties time. Either seller or flipkart should be liable to get me the actual product. Do you guys really understand the pain of customer? Getting a brick in parcel is insane, a very quick action is required, unfortunately you guys are giving a 12 days period to just get information required. No one has come to take the so called jbl speaker box with a marvellous brick inside.
missing product-jbl xtreme 40w speaker
missing product-jbl xtreme 40w speaker
missing product-jbl xtreme 40w speaker
missing product-jbl xtreme 40w speaker
missing product-jbl xtreme 40w speaker
missing product-jbl xtreme 40w speaker
missing product-jbl xtreme 40w speaker
missing product-jbl xtreme 40w speaker
missing product-jbl xtreme 40w speaker
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Complaint marked as Resolved Mar 12, 2019

Complaint Status


[Jan 27, 2019] Flipkart customer support has been notified about the posted complaint.
Updated by KrishMurthyK1 Jan 28, 2019 A week has passed and I get no update. Really disappointing. Flipkart Help desk team
has no update to share but empathises a lot with no action on my complaint, who is the FST team? What are they doing? How many days do flipkart team will wait for seller response, is there any ETA for seller too to revert?

I spoke to multiple people and took to many escalation levels too. Off late, I realized that calling help desk is futille. I wonder what resolution will be given to me if there is no update till now.
Verified Support
Flipkart Customer Care's response Feb 05, 2019 We will revert on it.
Complaint comments  1 Comment     Updated: ShareTweet

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Comments

Hi Flipkart Team,
Please help us to send actual product or send back money...
More than a week over.. still no response from you and seller...

Please take a quick action on this..
Reply

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    Flipkart
    Customer Care Service
    Customer satisfaction rating
    70%
    Complaints
    30534
    Pending
    1029
    Resolved
    20828
    View all 30534 complaints
    Flipkart Phone
    +91 80 4274 9527 [Grievance Officer]
    +91 12 4615 0000 [Corp Office]
    +91 80 4908 3910 [Grievance Officer]
    Flipkart Address
    Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
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