[Resolved] Flipkart — Missing product redmi note 4 64gb od[protected]

ketanjain

from New Delhi, Delhi

Address:	New Delhi, Delhi, 110009
Website:	www.flipkart.com

Regarding ORDER ID : OD[protected]

I didn't get the product. The outer box (carton) was sealed using paper sticker but from corner there is evidence that corner was already opened in tricky way and selaed again with flipkart branded tape.
As you said your courier partner has confirmed that product was delivered with being product intact. I think your courier partner did not know that what is happening inside the box.
I am really in stress right know because both my money and product is gone. This time I am very frustated with flipkart service specially customer service. I raised my complaint to your customer support and grievance redressal multiple times.

I request you to please look forward in this case.

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May 23, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Apr 18, 2017

Flipkart Customer Care's response We have taken up this case internally. We will get back to the customer with an update on it.

Verified Support

Apr 18, 2017

Flipkart Customer Care's response We’d like to let you know that your request for a replacement cannot be fulfilled by the seller as the courier partner has confirmed delivery of the item to Ketan with the product being intact.