[Resolved] Flipkart — mobile handset moto e4 plus

sanju_bhow

from Kolkata, West Bengal

Address:

700122

From the very beginning while i configure and installing the apps the phone having problem, touch is malfunctioning, phone speaker is not upto mark, mic problem, loud speaker too low, camera not as expected, while charging touch not functioning properly and also touch is not very smooth, calling problem in 4g volte in jio. I want replacement. I called 2-3 times in flipkart they simply denied for replace.

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Oct 13, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Aug 29, 2017

Flipkart Customer Care's response We have taken this internally.

Verified Support

Aug 29, 2017

Flipkart Customer Care's response We have interacted with the customer. Customer is stating that he is facing multiple issues with the mobile and as the customer was not available in town to check the mobile could not report the issue within replacement policy. Politely denied customer request for replacement and informed customer to visit service center.

Aug 14, 2018

Updated by sanju_bhow Flipkart concern person contact me over phone and convinced as per their return policy and advised me to contact service centre. However I am not at all satisfied with their resolution but somehow I manage.