[Resolved] Flipkart — mobile heat up and poor battery backup with hanging problems

hemant.reliable

from Ahmedabad, Gujarat

Address:	Nagpur, Maharashtra, 440024
Website:	www.flipkart.com

I bought 2 mobiles for me and my wife and delivered on 27/7/17. I called customer care of flipkart but they denied. And said to contact service centre. Since my delivery date as per their answer is 21/7/17. So please kindly have fare so that no other can get disturb economically and emotionally since we are dependent on mob in today's scenario. And gets tremendously poor touch screen and hangs up. Please whom so ever i need justice.

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Sep 9, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Aug 04, 2017

Updated by hemant.reliable I need replacement of mob with new one of same or other company in same price as per my choice. Otherwise refund my money. They are not listening. That my delivery date is 27/7/2017

Aug 05, 2017

Updated by hemant.reliable I need the justice as i am sure about my delivery and as per company policies within 10 days they will replace. But they are not agree about my delivery.

Verified Support

Aug 06, 2017

Flipkart Customer Care's response We will revert on customer complaint.

Verified Support

Aug 09, 2017

Flipkart Customer Care's response We had interacted with the customer, apologized for the issue, as per the policy, customer have to request return within 10 days after the product got delivered, to action further. Customer came with the issue after the replacement policy. Hence given the service center details, customer can get in touch with the ASC. Hence closing the case from our end.

Aug 15, 2017

Updated by hemant.reliable As my tracking details shows the delivery date so from that date 10 days are not been finished. At least so at least kindly tell me how to replace both the mobiles because in both the mobiles I am getting the problem