[Resolved]  Flipkart — Mobile heating issue, brightness issue

Address:Tiruchirappalli, Tamil Nadu, 620002
Website:Flipkart

Hi,

I have bought a Lenovo k6 power recently. My order no is OD[protected] . When I start using the mobile phone I noticed heating issues and brightness issue in my new phone. I immediately raised complaint to Flipkart. Technical team has advised me to take the phone to a nearby lenovo service centre to check the problems. Service team tested my phone using an application and informed that phone is good. They didn't carry out any test to check my brightness issue. However both these issues are still persists and I am totally unconvinced with the care given by service team as well as Flipkart. I demand an immediate replacement or refund from Flipkart.

For your information, few years back I bought Lenovo k4 note from Amazon and the phone is still working good. My brother is using that phone without any issues.

I request Flipkart to deal customers with little bit care. I am totally disappointed with the phone and Flipkart's behaviour.

I am expecting a responsible feedback from Flipkart considering my long term relationship.

Thanks,
Sriram R
[protected]
+2 photos
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Jun 1, 2017
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
May 01, 2017
Flipkart Customer Care's response
Our team had called the customer. He confirmed that he has sold the mobile. Hence, closing the complaint from our side.
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