[Resolved] Flipkart — Mobile is not found/Misshipmen5 | |
I had Ordered IPhone Se Model Mobile phone on 04 july 2021 of ₹ 32999 on Cash on delivery from Flipkart Which deliver is Different Product I have received Cheap Brand Smart watch When I inform there Customer Support team, I was asked to wait and share the Id proof with Consent Letter for FIR Report. I am Shared all details on time But they are ignore my emails Several times. No Any one Respond my Email or Calls Finally I have Received One Email on 13 September 2021 My Account is Blocked Due to High numbers Of Returns After Contact flipkart has Respected Same Lines and has Not take own Responsibility SO IF POSSIBLE PLEASE HELP ME OUT AND SOLVE THIS CASE BY FLIPKART Was this information helpful? | |
Sep 26, 2021 Complaint marked as Resolved Sir,
Contact to Flipkart Head department and discuss about my issue
Why Flipkart has Not Arrange Return pick up with in Return Window Or 2months ?
Why Flipkart hast not Take strictly Action on my issue ?
I am still waiting lasst 2months Approx, but their are not Respond on my Several Emails
After Contact you, 1 Message has received by Flipkart on this platform .
But Before no one has Respond My Emails or Calls
I Request you please help me out this Case and provide my Refund from Flipkart ..
I lost. My pateince or Trust to Flipkart Service .. Flipkart customer support has been notified about the posted complaint. Verified Support Sep 26, 2021 Flipkart Customer Care's response Hi, Greetings from Flipkart. Order ID: OD[protected]. We are sorry for the trouble caused. We will certainly help you out with this. We're writing to you in continuation to our previous mail about your return request. Since we had requested for your alternate details and it was not provided within 48 hrs, the return request could not be processed by the seller. In case, you'd still like to return the product, you can create a new return request by clicking here: http://fkrt.it/bqWLi~NN. Appreciate your understanding. Thank you. | |
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+91 80 4274 9527 [Grievance Officer]
+91 80 4908 3910 [Grievance Officer]
+91 12 4615 0000 [Corp Office]
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I Know Very Well, That Email by Flipkart
I also I sent Alternate details on Time within 48 hours
But Due to Flipkart Technical Errors, Details has not Update.
After that Emails
Continually I sent many Emails on there Escalation Department
But No One has Respond My Several Emails
I have an Proof With All Conversation.
I told there team earlier,
If you are not able to Arrange pick up than deduct the amount which Amount is Approx lately ₹2000
And Back My Refund of My Rest Money
But No One has Respond My Email
Lastly I tried to contact consumer court
I request you Arrange My Refund By flipkart