[Resolved]  Flipkart — Mobile not delivered for more than 2 months

Website:www.flipkart.com

Dear sir / madam,

I am writing to you to raise an issue about: phones and accessories

The issue that i have experienced was: we have ordered realme 5 pro (8gb, 128gb) crystal green on 21st march 2020.
Since the date of delivery is being postponed and now on 5th june 2020 they canceled my order using my money for more than 2 months.
The product was out for delivery on 22nd may 2020 still they didn't deliver it.
When others like amazon are delivering why aren't they able to deliver it?
On customer care they said it will deliver surely by 6th june.

It occurred on: 5/06/2020

I just want my product to be delivered as promised by them.
I just waited for it and didn't cancelled for more than 2 months

I look forward to your prompt response on this matter. I would like to keep a complete record of my case, so please reply back via this email account.

Yours faithfully,

Afshin shaikh

Serial number: od[protected]
:

Flat no 102, wing a sweety arcade, kondhwa
Pune
411048
+4 photos
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Aug 13, 2021
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Jun 06, 2020
Flipkart Customer Care's response
Hi, We are sorry to let you know that your order for the product 'Realme 5 Pro (Crystal Green, 128 GB)' has been canceled by the seller due to unforeseen reasons. We request you to place a fresh order. However, the seller has completed the refund on 05 Jun 20 and it will be reflecting in your credit card by 15 Jun 20. Your kind understanding is appreciated.
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