[Resolved] Flipkart — mobile order on flipkart

purushotham purusha

from Hyderabad, Telangana

Address:	Popular towers LIc Colony Near Ramesh Hospital, 520008
Website:	Flipkart

Dear Sir,
Iam CH.Purushotham working in Govt. employee in AP VJA I have some personaly booked home items in flipkart last 2yrs to continue..onwards and now this time I booked tv and matrees other items and also one MOBILE phone karbon k9 smart the items was delivery OCT 17 and some network issue facing problms I have return in 18th to flipkart the flipkart status showing 22 oct we be pickup courier parter please ready the item showing. I have wait continues dates 18 to 22 but no person call to me no I have cal flipkart 22 to 26 date continue daily he was say wait sir wait sir person will be coming and pick up ur item telling. Then suddenly 26/1019 the item was cancelled on flipkart side I have to call flipkart 26th he will say wait sir on or before 30/1019 telling. totally flipkart was saying in fraud answer to me please sallow my problem sir.

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Oct 31, 2019

Complaint marked as Resolved

Flipkart side was received & replacement mobile was received 30/10/19 12.45am so my problem was finished. Thank You

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 31, 2019

Flipkart Customer Care's response Hi Purushotham, Thanks for writing in. We are sorry for the trouble you had to go through. However, we're writing to let you know that the courier service provider has confirmed that the replacement of "Karbonn K9 Smart Eco (Black Champange, 8 GB)'' was delivered to you on "30 Oct 19''. Have a nice day!