Flipkart — MOBILE OVERHEATING issue

Address:

Gautam Buddh Nagar, Uttar Pradesh

1) Heating issue seems like i am holding hot battery in my hand. 2)After playing game for 10 mins gets heat up .. Game size only 48 MB. 3)Performance issue: Hanging a lot. 4)Camera: After taking continuous 10 shots this phone starts heating and hanging. 5)You Can not put this phone on ear while taking because of heating issue. Since the device is getting heated excessively, I complained to Flipkart. First blindly they replaced. After persuading I was asked to download an app- Smartcheck to diagnose the overheating problem. Further I was told to activate this app Technical Section would contact me and provide a PIN But no one called me. Next it was scheduled for next day. Again there was no call from Flipkart. Next date they disappointed me third time. For this lapse the excuse Flipkart gave was that they tried to contact me and my telephone route was busy. This is a big lie as always at the appointed schedule I made myself available and waiting for the call and was close to mobile phone. It appears by delaying tactics Flipkart wants to cross the 30 day replacement warranty period and at last reject my request.