| Address: | Frazee town Bangalore, 560005 |
| Website: | Www.flipkart.com |
Dear sir / madam,
I am writing to you to raise an issueabout: phones and accessories
The issue that i have experienced was:
Hi,
My name is faizan.
Technician (Sirajuddin) visit has been done after a very long time of follow up.
I have clearly told your technician regarding the issues i am facing from this product. Hope same has been conveyed to you.
1. I am really not happy with the camera clarity.
2. I am facing the battery draining issue.
3. Often my phone gets hanged whenever i am multitasking.
4. It takes very long time to charge my phone though it's a turbo charge.
5. Over all performance is pathetic not worth paying 20k
So i think this problems cannot be resolved by troubleshooting. So kindly accept my request of replacement.
Please find the attached screenshots for your better understanding/reference.
I have few questions/complaints hope you will answer & i think you are responsible to answer and sort out this issue soonest.
1. I has raised the request for replacement and technician visit on 7th of march 2019. Why you people never tried to work on the ticket past 50+ days?
2. I have given a request for almost 6 times. Therefore why your 1st five technician has not visited to my place? Even before getting in touch with me they have closed the ticket by commenting (Issue resolved by troubleshooting) why???
3. Will it really take more than 2 months to send an technician to check?
4. Is it your company is trustworthy if you guys are making fool for a customer?
@mr. Satish. Take whatever necessary action you want to against your technicians.
I want the replacement or refund as soon as possible.
Order id - od[protected]
Regards,
(Disappointed customer)
Mohammed faizan
It occurred on: 1/08/2019
I want the replacement or refund
I look forward to your prompt response on this matter. I would like to keep a complete record of my case, so please reply back via this email account.
Yours faithfully,
Mohammed faizan
Serial number: od[protected]
No 22 c street hains road cross cleveland, frazer town
Bangalore
560005
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