Flipkart — Mobile phone order not delivered

I have ordered my phone with order id - od[protected] on april 18, 2020 but till now my phone is not even packed. I have also raised a complaint, here is the complaint number : in[protected]. When i try to order a same new phone it is showing that it will be delivered tomorrow but my april 18, 2020 dated order is showing it will be delivered on june 6, 2020. You should first deliver the pending orders then u should go for new ones. What type of services is this you are delivering to your customers???
I want to have my order delivery as fast as possible...