Flipkart — Mobile phone reached nearest hub 2 days back

Tracking number FMPP[protected] and order number Order ID - OD[protected]The parcel reached the nearest hub of kvauri hills on Wednesday morning, 27 Apr 2022, however the parcel is not delivered. I reached out to the hub, and the supervisor informed they are searching for the parcel in their hub. Its been 2 days now that my phone is not delivered and my money is stuck! The customer services say that they have noted the feedback and hub people say they are searching! When asked for a SLA they say they are searching... The team is playing with customer's money and time! I visited the hub today and waited close to 2 hours for them to search the product and hand it over to me. I've been visiting the hub for 3 days now, yet no action or movement on the tracking! I'm sure the hub is not as big as amazon forest ! This has become a joke and a lame excuse for flipkart and ekart services.