[Resolved]  Flipkart — Mobile phone return fraud

Address:600010
Website:WWW.FLIPKART.IN

We had ordered a tara t101 from flipkart on[protected] vide order no. Od[protected] and received the same vide invoice no. F02a8dl[protected]. The product was defective hence we asked for the return under the 10 day return policy with flipkart. When the individual compes to collect the phone from ekart logistics they say that the imei number of the product is not the same and refuses return. This is a clear case of cheating by flipkart and its representatives where they send defective products by exchanging with the genuine products and conning us consumers. When we called the customer care they just hung up on us.
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Mar 25, 2017
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Feb 22, 2017
Flipkart Customer Care's response
Spoke to customer and issue is addressed.
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