[Resolved]  Flipkart — Mobile protection due to my screen damage

Hi, as my phone screen was damaged, not able to operate and as well as not able view sometimes dashboard too. I do have 1 yr guaranty on mobile i have attached invoice details as well pls resolve this issue as soon as possible.

Mobile no: [protected].
Name: bhaswanth kumar.
+2 photos
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2021
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Jun 09, 2020
Updated by NizamNani
Added mobile damaged pics as well.

Verified Support
Jun 10, 2020
Flipkart Customer Care's response
We will revert on it.
Jun 11, 2020
Updated by NizamNani
Hi Team, can i have a update on above issue, i am trying to call u but not able to connect can u pls call me and give me the status about it, its really urgent i hope your team understand.
Jun 18, 2020
Updated by NizamNani
Hi team, it been long time no response till from you guys, pls resolve this issue i am waiting your call and further process. Guys its an urgent or else suggest me to visit direct office as well, i am planning to visit direct in Bangalore head office.

Pls call to this no for further process : [protected]
Verified Support
Aug 09, 2020
Flipkart Customer Care's response
Hi,

Team tried to get in touch with you on [protected] about your Vivo Z1Pro (Sonic Blue, 128 GB) with order ID OD[protected] but we couldn't reach you.

We trust that the technician from the brand visited you to help you with your concern with the mobile, As per the tech visit update there is no defect which was confirmed as per the diagnose provided by seller.

Hence, If your issue is not resolved you can visit the nearest brand authorized service center.

Hope you understand.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Flipkart
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    55%
    Complaints
    46712
    Pending
    0
    Resolved
    25443
    Flipkart Phone
    +91 80 4274 9527 [Grievance Officer]
    +91 80 4908 3910 [Grievance Officer]
    +91 12 4615 0000 [Corp Office]
    Flipkart Address
    Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
    View all Flipkart contact information