[Resolved] Flipkart — mobile replacement policy

Brijesh.rv

from Delhi, Delhi

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:	Flipkart.in

I have purchased mobile moto one power from flipkart which is delivered on 20-oct-2018, price rs-14499/-. But my device not working properly i have face speaker and display issue and flipkart provided 10 day replacement policy but flipkart technical executive cancelled my replacement request. Could my problem solve for flipkart team. I have very disappointed flipkart service. Please help us.
My order number od[protected]
My registered mobile number [protected]

Regards
Brijesh kumar

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Nov 24, 2018

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Oct 23, 2018

Flipkart Customer Care's response We will revert on it.

Oct 24, 2018

Updated by Brijesh.rv Technician visit Done and i have clearly mentioned handset create lots of problems like screen and speakers related issue so i have replacement required for the some product.

Oct 24, 2018

Updated by Brijesh.rv Again my replacement request rejected by Flipkart. I have clearly describe speaker not working properly and display issue for Flipkart technical executive but again cancel my replacement request. Flipkart shame on you because you cannot provide solution for customer.