Flipkart — Mobile/hanging to worst first day on words using and blink screen

Address:	Hyderabad, Andhra Pradesh, 500045
Website:	Flipkart

Hi team,
I am purchase new mobile moto e3 power at flipkart and i am using the mobile
14/10/2016 and that day onwords mobile will be hanging and when i am getting call also unable to answer the call and struct the mobile 10 to 15 mins.
And finally 17/10/2016 i am decide return the mobile and take same product new item and return request i am raised.
One flipcart execute call to my number i am explaing the my situation and suddenly the call was disconnected. And one message will apper tomarrow i will call same time apoligies for inconvience. And next day same situation i am geting.
And fianlly my probelm not sloved today he i got message plase customer care.

Please take proper action for this issue