[Resolved]  Flipkart — money collected and product not delivered

Address:Bangalore, Karnataka, 560029

Hi,

On 21/09/17 i ordered "hero frolic 12t single speed cycle" for a special offer from flipkart rs.999 and paid for the same.

The reference number for my order was od[protected]Seller: omnitechretail) and mentioned delivery of the item on 03/10/17.

But its not delivered and i have registered compliant for the same and untill 14/10/2017 flipkart customer care executives are called regularly and informed every time within 24 hours item got delivered.

On 15/10/2017 i got a call form flipkart customer care and informed the same cycle not available and cancelled the order with refund.

I feel it is a completely cheating customer, keeping our money 24 days and refunding like item not available information. Even who may know the offer simply showing and collecting money?, flipkart collected money and agreed the item will deliver in my bangalore location, latter how you can tell the item not available (That means we cant trust flipkart listed product in thier website) they are not tried even deliver any other cycle form same vendor!!.

Its completely breach of contract and cheating customer without a propper reason.

Regards,
Faihad khan
Ph: [protected]
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Nov 26, 2017
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Oct 17, 2017
Flipkart Customer Care's response
We will revert on customer complaint.
Oct 19, 2017
Updated by Faihad
Hi,

I would like know the status/action of the same complaint.,

For reference, please find mail copy screenshot received from flipkart.

Verified Support
Oct 20, 2017
Flipkart Customer Care's response
Interacted with the customer issue resolved closing the case
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