[Resolved] Flipkart — money debited from account, but no order is shown on my orders | |
I ordered two beds and two mattresses from flipkart yesterday. The sum of those amounting to 29000 was debited from my account. I have the the transaction id. But in the app or website i cannot see that the order has been placed. When i called the customer care executives, they told me that i will either get a confirmation mail or message in 24 hours, or they will initiate a refund in the same time. It has already been more than 24 hours. I have not received any responses from there end. Kindly look into the matter. This is a very disappointing experience. Was this information helpful? | |
Sep 17, 2019 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Aug 16, 2019 Flipkart Customer Care's response Hi, Thanks for getting in touch. We regret to inform you that we are unable to find your account/order details. Request you to share the order details or get in touch with our customer support number[protected]. Hope to hear from you soon.
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Delaying refund from more than a week by M/s Flipkart is a big CRIME.
Longer delay in refund is not a customer's satisfaction on TOP PRIORITY being adopted by M/s Flipkart. This is VERY VERY BAD BUSINESS PRACTICE.