[Resolved]  Flipkart — money debited order but not placed

Address:NEAR BIHUTOLI, SAP-1737, OIL HOUSING COLONY, Dibrugarh, Assam, 786602

Hi,
I ordered a watch. The amount was deducted from my account but the order was not placed. I called up to your customer service and he told me that due to some security reasons he is not allowed to tell me the mail id i used for the product to order.

So far i know i have not used any mail id while ordering the product. I only mentioned my phone no. I also mentioned my alternative no. With the address.

Your team is not at all helpfull and not at all responsive to my queries. I want my money back or else flipkart will be liable for this.

Hoping for reply.

Thanks and regards.
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Sep 20, 2019
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Aug 19, 2019
Flipkart Customer Care's response
Hi Nandita, Thanks for getting in touch. We regret to inform you that we are unable to find your account/order details. Request you to share the order details or get in touch with our customer support number[protected].
Hope to hear from you soon.
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