[Resolved] Flipkart — money deducted from account but no accountability by the company

[Resolved] Flipkart — money deducted from account but no accountability by the company

S Sanket Anand from Delhi, Delhi

I made an order on flipkart of 271/- which i cancelled later on so the amount of 271/- should have been transferred back via the same medium (Debit card) but it has been so mishandled. The money has not been transferred and despite i calling them many times still no resolution or accountability. The problem is that those guys are not providing me any sort of txn no. Or utr no so that i can trace back what has happened and every time it's like a new excuse. They keep saying that it has been transferred back via same medium but the money has not reached my end and i can't even raise a grievance at the bank because these guys are not providing a reference no as i said before. +2 photos Was this information helpful? No (0) Yes (0)
Sep 8, 2019 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Jul 30, 2019 Flipkart Customer Care's response Hi Sanket We are writing to you about your product "25 Years UPSC IAS/ IPS Prelims Topic-wise Solved Papers 1 &[protected]th Edition" with Order Id OD[protected]. We would like to let you know that the seller has completed the refund of Rs.271 to your Debit card on 18th July'19 with bank transaction Id 29245 with auth code 736123, This amount should have been credited by now. You may contact your bank’s customer care using the number mentioned on the back of your card in case you need further assistance. If they are unable to help, you may raise a dispute with the bank's grievance cell.
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