Flipkart — Money refund delayed for sale without stock saying area not serviceable

Address:

Coimbatore, Tamil Nadu

I had placed an order : OD[protected] on flipkart on 2nd July. The order was confirmed and packed on 4th July.


The order tracking page showed "Bangalore Whitefield Warehouse" and the item has been dispatched from the seller warehouse. I waited till 7th July, and there was no further update on the courier or tracking ID.

I called the customer care just to know the order was cancelled due to non-serviceable location.

Now the status shows "Pick up has been scheduled. We'll pick up the item you wish to refund by Wednesday, 15 Jul'15"

Refund (Return ID:[protected] ACCEPTED and Refund will be initiated once we pick up the old item.


While I called the customer care, they do not have a proper answer for my queries, instead started telling me cock and bull story.

I have a few questions to Flipkart.

When a courier tracking number was not generated, it shows the product is still in warehouse. If the product is in your warehouse, why are you scheduling a pickup, and do you really need 8 to 10 days to pick it up from your own warehouse and process refund?

If it means the product is still in your warehouse, why are you still not giving me my money back? WHEN WILL I GET BACK THE AMOUNT..

This shows that you have held my money for 5 days after ordering, then cancelled the order and now need 8 to 10 days for collecting the item in your warehouse, and then more days for refund?

It means you are playing with others money for a month or more without stock in your ware house. REALLY DISGUSTING SERVICE.

GIVE ME MY MONEY BACK.