[Resolved]  Flipkart — moto c plus not working properly

Address:Firozabad, Uttar Pradesh, 283204
Website:Indian consumer complaint

Dear team,
I got this mobile on 14 july and after using it i found its battery performance is worst and it is continuously heating up and some of the important function is not available or not working properly.
And when i contacted with flipkart guys they said that refund doesn't comes under our policy for mobile and as per their policy i have to carry with this defected product.
Kindly look into this and help me to refund my amount so i can purchase a new phone.
Kindly refund my amount as soon as possible.

Abhay gupta
[protected]
Was this information helpful?
No (0)
Yes (0)
Aug 21, 2017
Complaint marked as Resolved 
Flipkart customer support has been notified about the posted complaint.
Verified Support
Jul 17, 2017
Flipkart Customer Care's response
We will revert on customer complaint.
Verified Support
Jul 21, 2017
Flipkart Customer Care's response
We have approved the replacement and it would be delivered to the customer on or before 25th July 2017.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Flipkart
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    55%
    Complaints
    46710
    Pending
    0
    Resolved
    25442
    Flipkart Phone
    +91 80 4274 9527 [Grievance Officer]
    +91 80 4908 3910 [Grievance Officer]
    +91 12 4615 0000 [Corp Office]
    Flipkart Address
    Vaishnavi Summit, Ground Floor, 7th Main, 80 Feet Road, 3rd Block, Koramangala Industrial Layout, Bangalore, Karnataka, India - 560034
    View all Flipkart contact information