[Resolved] Flipkart — Moto C Plus (Starry Black, 16 GB) (2 GB RAM)

masne999

from Mumbai, Maharashtra

Address:	Aurangabad, Maharashtra, 431136
Website:	Consumer compaints

Dear Sir/Ma'am,

I received problematic mobile.
I requested you please refund or replace item early as possible.

I don't know who called me really its feeling disgusting about new mobile.
I shopped online because I don't have time so again mam saying do this & do that.

Why should I do for new mobile this & that.
Please refund or replace.

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Aug 20, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jul 11, 2017

Flipkart Customer Care's response We will revert on customer complaint.

Verified Support

Jul 13, 2017

Flipkart Customer Care's response We're sorry to hear that you're facing issues with the above mentioned product. Here are some steps you can follow to resolve your issue: -Restart the device. -Confirm that you are using the device in a place with decent network coverage If not resolved then try these: 1. Drag down the status bar to view the Quick Settings panel 2. Tap the Airplane icon to enable Airplane mode OR 1. Tap Menu 2. Tap Settings 3. Select More 4. Tap the slider to enable Airplane mode If not resolved then try these: 1. Tap Menu 2. Tap Settings 3. Select Mobile Networks 4. Select Network Operators 5. Once the device is done searching for networks, select one of the available networks If not resolved then try these: -Try using this SIM on a different phone. If not resolved then try these: If a different SIM was detected, it is an issue with the your SIM Contact your network provider for a new SIM If there is any additional query, please revert we'll be happy to assist you.

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Comments

The Indian

from Bihpuriagaon, Assam

Sir/mam
I didn't got my products... They didn't inform me before delivery of my products. I didn't received my products. But I got a sms that your products were delivered.