[Resolved] Flipkart — moto e piece getting heated

neelala

from Hyderabad, Telangana

Address:

Hyderabad, Andhra Pradesh

I, purchased moto e white piece through flipkart. I ordered the piece on 22 nd February and I got the piece deliverd on 24 th February. I started using the moto e piece from wednesday onwards. But from the staring day of the usage, i observed that the piece is getting heated for a less usage also. I just use phone for half an hour for listerning or playing games. for that also it is getting heated . U just examine the problem and find why this problem occurs. As I got the piece 3 days back only, if there is any possibility please exchange my piece and provide me another good piece. Please resolve my problem as soon as possible. I am herewith enclosing the invoice of moto e. Retail Invoice/Bill Product Title Qty Price Tax(%) Tax Total Handsets FSN: MOBDVHC6TH4PZGSM WID: N26758 Moto E Price is inclusive of Promotional Discount of Rs 0.00, 1. [IMEI/Serial No: [protected], [protected] ] 1 5686.26 5.50% CST 312.74 5999.00 Total 1 5686.26 312.74 5999.00 Grand Total 5999.00

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Complaint marked as Resolved

Verified Support

Feb 28, 2015

Flipkart Customer Care's response Dear Neelala, Greetings from Flipkart! We regret to inform you that we were unable to find the order details. We request you to revert with the below mentioned details : Order ID, Phone Number, Email address used while placing the order. We look forward for your reply.