[Resolved] Flipkart — MOTO E3 mobile | |||||
What happened during the period of 12 days (From[protected] to[protected] : I ordered moto E3 on[protected]. While placing an order Flipkart promised me the date of delivery will be on[protected]. But on[protected] i got a mail from Flipkart by stating due to unforeseen issues the delivery of your product postponed to[protected] I called to Flipkart customer care and raised a complaint on[protected]. While raising a complaint customer care informed me that my issue will be resolved by[protected]. But I didn't get any response by the end of that day[protected] After that, I again called to Flipkart customer care 0n[protected]. Flipkart executive transferred the call to Manager(Mr.Gourav) . Manager promised me that your issue will be resolved by[protected]. But i didn't get any response regarding that too. On[protected] I again called to Flipkart customer care and spoke with the supervisor of Flipkart complaints. He informed me that Your issue will be resolved within 48 hours (i.e[protected] . But i even didn't get any response in this regard too. Finally, I sent one mail from my Flipkart account . Your team informing me that we received your query and we will get back to you within 48 hours. Today I got another mail from Flipkart that we will get back to you by[protected]. Customer Inconvenience with Flipkart false promises & Need final action Immediately : I am very much fed up with your false information and False promises. This not the way to behave with the customer. I aviled two offers while placing this order. I want the exact issue of delay till now and exact status of my order. Was this information helpful? | |||||
Nov 23, 2016 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Oct 23, 2016 Flipkart Customer Care's response Issue is addressed we have asked customer to place fresh order as seller is ready to give product on same price.
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