[Resolved] Flipkart — moto e4 plus defective product

[Resolved] Flipkart — moto e4 plus defective product

T Thakur Satish Singh from Hyderabad, Telangana

I ordered moto e4 plus (Od[protected] on 17th july 2017 nd was delivered on 20th july 2017.. After unboxing the product jst supported for 4-5 days nd later strtd facing prblms.. The display wasn't being visible without any physical damage nd even the phn was not getting charged when connected to the power/charger.. I even tried to reach the customer care but left without success.. I couldn't understand how come u ppl be so irresponsible.. I jst hope i get a replacement nd my issue will be resolved as early as possible. Was this information helpful? No (0) Yes (0)
Sep 8, 2017 Complaint marked as Resolved Flipkart customer support has been notified about the posted complaint. Verified Support Aug 03, 2017 Flipkart Customer Care's response We will revert in this complaint. Verified Support Aug 07, 2017 Flipkart Customer Care's response We have interacted with the customer, as per the policy, return will be created if customer comes within the 10 day replacement policy. If at all customer comes after policy, he will have to get in touch with the Authorized service center. Here customer came post 10 day policy. hence request to visit the ASC. Closing the case from our end.
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Comments

ram gautam

from Ahmedabad, Gujarat

What to do?
I paid for the extra delivery but they failed so what to do?
I need compensation

Adorna

from Muvattupula, Kerala

I bought Moto E4 Plus from flipkart 12 days before. Now the phone is not working. The display is not working and only a blank screen is coming. What should I do.?