[Resolved]  Flipkart — moto e4 plus, mob

Website:

www.flipkart.com

I had purchased a moto e4 plus mobile phone from flip-kart, delevered on 15th of october.

I was facing problem with rear camera of my moto e4 plus mobile, pics getting fainted and blurred so i placed a replacement request on 18th of october.

In response of my replacement request for moto e4 plus mobile, they told me that you will arrange a tech visit before replacement after that product will be replaced.

One of their employee called me and assured me that tech visit will arrange by 24th of october. And just because of tech visit i took one day leave from work on 24-10-17 then on 24th of october i received a message that tech visit will arrange on 25 october. I took one more day leave.
But it has been 28 october and i did not receive any tech visit even they did not contact me at all.

I was not expecting this kind o[censored]nresponsive, irresponsible and unprofessional service from a reputed company like flip-kart.

I am very disappointing and feel regret that why i purchased a product from flip-kart.

Now i am looking for help and it would be a great help from your side.
It will keep a hope alive for consumer like us that someone is there to help us.

Thanks
Bhuvneshwer tanwer
Mob no-[protected], [protected]