Product name : moto e4 power mobile
Order id : od[protected]
Ordered on : 24 july 2017
Delivered on : 25 july 2017
Product didn't work. Product didn't start for the first time, so requested replacement.
Replaced product delivered on : 29 july 2017.
Now again the replaced product is not working properly. When i reported this issue the customer care response was according to their policy replacement is allowed for only one. I didn't get the chance to use first product, it didn't start and the choice i'm left is to replace and getting same issues with replaced product. Now i'm not at all satisfied with the product and i want to return as it is not even a month over. The company is not providing good product and they are not even responsible for the defects am facing. I want a definite replacement. This company is providing worst service ever and grabbing customers money.
Only solution they can provide to resolve this issue is return of the product and refund for the product Was this information helpful? |