[Resolved] Flipkart — moto e6s - mobile phone replacement

Shiva10593

Address:

Scientific Research Solution Private Limited, #1169/A, 1st Floor, A & B Block, Sharadadevi Nagar, 570022

I bought a Moto E6s (Polished Graphite, 64 GB) mobile from Flipkart on Dec 24, 2019.

This phone has some following issues:
- Display issue
- Performance issue
- Battery issue

One technician visited my place & he did the troubleshooting but there is no use still the mobile has the same issue.

Now Flipkart is refusing to replace my product.

+1 photos

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Feb 19, 2020

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Jan 05, 2020

Flipkart Customer Care's response Hi, We're sorry to hear that you're facing issues with your Moto E6s (Polished Graphite, 64 GB). We'd like to let you know that the technician has confirmed that the issue has been resolved in your device. Hence, the seller will not be able to accommodate the return request. However, if you are facing any issues with your product, kindly contact the brand authorized service center so that they will help you out. Your kind understanding is appreciated.