Address: | Mumbai City, Maharashtra, 400060 |
Hello sir/madam.
I had ordered a mobile phone on Flipkart. I received this mobile in a proper condition and the delivery was done in the expected time which I am happy with and totally satisfied with. The problem was with the delivery man named 'Sudhir Kapoore'. When he reached near my area to deliver my order he didn't come to my house instead insisted us to come at some bus stop to receive my order. I understand he was having problem to find my house but I went there to receive him and take him to my place so that I can pay for the respective order but he refused to come as he waited for long and was having parking problem but then the language he used againsnt me and my sister was offensive and when I argued to file a complaint against him he was totally went offensive saying 'do whatever you want to do' which goes to show that the company doesn't take action on customer's complaint. I would like you to take proper action against this man and make him realise his duties towards the customer. Please keep me updated with my complaint.
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Your complaint is valid and most of the delivery boys are doing like this. I suggest you that please mentioned the courier name and when and where it was happen it will be very easy to trace out the person to take necessary action by concern..