| Address: | Panchkula, Haryana, 134114 | | Website: | www.flipkart.com |
This is regarding the product order OD[protected]MOTO G5 PLUS)
which is not working now, it got wet in rain that too in small amount and after some time it started behaving abnormally, i switched it off and tried to restart again but display was not coming, phone is not booting now.
According to the below promise which is mentioned on you site.
Water-repellent Coating
Don’t let rain, accidental spills of water or splashes of your drink get in your way. The Moto G5 Plus has a water-repellent coating that protects it inside-out.
I took it too service center and they denied such promise on first step only said that it will surely go down even after small water spills.
Now the question is why dont you guys test such promises if the company product your are selling and highlighting on your site. In india people have so much belief on flipkart that they just read descriptions and product quality on site and order them. But if you make such false promise than how thing going to work.
Motorola is saying that it has water repellent coating on your site but simply denying this on their service center. Please let me know as a customer where shall i go?
Request you to please provide refund or replacement for this device, as i ordered it by seeing the descriptions and qualitiy on your site and the product is not working on your false promise now. Was this information helpful? | 
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