[Resolved] Flipkart — Moto g5 plus phone/ not delivered on time even if paid for faster delivery

Chandram10

from New Delhi, Delhi

Address:	110085
Website:	www.flipkart.com

I ordered this product as i wanted to gift this to my wife yesterday. I paid extra for faster delivery so that i can get it on sunday. Now, these guys just showing "delay in delivery". I called in customer service and he said that the order was not delivered due to no response. Can anyone imagine a person paying extra for his product delivery would not respond to any call? Even these guys didn't send any message that the product is out for delivery. This is now getting a habit of these guys. After that, i got a response from the csr that please call us after the product gets delivered and will refund your money that was charged for faster delivery. I paid that money for faster delivery and its all about delivery, not the money. These guys just screwed up my day. I am not gonna believe these guys anytime in future and would not recommend to anyone.

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May 31, 2017

Complaint marked as Resolved

Flipkart customer support has been notified about the posted complaint.

Verified Support

Apr 25, 2017

Flipkart Customer Care's response Hi Team,
We are unable to find order detail or register contact number for given complaint.
We request you to get in touch with our customer care team on below detail.
We're available 24 hours a day.
[protected] or[protected]
Email :- [protected]@flipkart.com

Verified Support

Apr 30, 2017

Flipkart Customer Care's response Our team is unable to find any Order details. We request you to contact our customer support team in our toll free number :[protected] with registered mobile number.

Dec 26, 2017

Updated by Chandram10 This was never resolved. They never paid my express delivery charges back and I had received this product delayed. Just saw the notification that it had marked as resolved.