Flipkart — Motorola g62 damaged set

I have ordered one Smart phone and got that on 9th Dec. But in the back side it was opened. I would like to replace. Yesterday I had talked to your colleague Mr. Sahid and he told me that he is referred to replace. And now i am seeing here in my Order that the replacement is reject. Kindly help me to get the replaced new set.

My Order : OD[protected]
Set details:
MOTOROLA G62 5G (Frosted Blue, 128 GB)
Color: Frosted Blue
Seller:
MTAILMODEECOM

The seller is like very dishonest. The set was covered by back case in the box. The delivery boy opened the box and shown the set as usual without open the back case and left the place. Later when I open the back case to insert the SIM, i had seen the back side of the phone was opened and damaged.

I have complained so many times but not getting any positive answer.