Flipkart — my account has been blocked I don't able to return item which have chain problem.

Tubqi

from Gurgaon, Haryana

Address:

Iit delhi, New Delhi, Delhi, 110016

My flipkart account has been blocked. I have some issue with my last order. As the tracksuit have some chain problem. I have attached the photo of that also but they cancelled the return and blocked my account. Its not fair. I have mailed and called multiple time but i don't get any solution. There are pay later amount is due, needs to be paid soon as they have rejected the return. This not my fault, i tried to contact flipkart customer care but they have bot done anything. Please unblock the account before 8 th december so that i can return the product and also i have to pay 900 amount in the flipkart pay later. If you impose any changes i will not bound to pay that. As there is not fault form me. I don't able to open the account from last 10 day.

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Flipkart customer support has been notified about the posted complaint.

Verified Support

Nov 24, 2019

Flipkart Customer Care's response Hi Purnashis,
We are sorry to let you know that our systems have detected an unusually high number of returns in your purchase history. This would also mean that you will no longer be able to login to your Flipkart account.

Nov 24, 2019

Updated by Tubqi I am not able to sign in the Flipkart account. I have arisen to return the item for 5-6 times, and my return has been canceled by saying that unusual cancel is found in my account. There is no usual cancel in my account. I have ordered some items for my home. But by mistake, I put my hostel address. After 2-3 days, I found my mistake. But there is no way to change the address as the items were already sip to the corresponding address. I made contact with customer support, and they told me that they are not able to change the address as the order already shipped. So they advised me to cancel the items. At that time, 4-5 orders are canceled.

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Comments

Tubqi

from Gurgaon, Haryana

I am not able to sign in the Flipkart account. I have arisen to return the item for 5-6 times, and my return has been canceled by saying that unusual cancel is found in my account. There is no usual cancel in my account. I have ordered some items for my home. But by mistake, I put my hostel address. After 2-3 days, I found my mistake. But there is no way to change the address as the items were already sip to the corresponding address. I made contact with customer support, and they told me that they are not able to change the address as the order already shipped. So they advised me to cancel the items. At that time, 4-5 orders are canceled.