[Resolved]  Flipkart — My account has been blocked without any prior information

I have request return to flipkart for my order the shop has rejected it then I have contacted flipkart customer support service they said you want replacement or refund I choose for replacement they when I went to check the replacement status I have been blocked on Flipkart then later when I contacted flipkart customer support they said it will be solved by 31st October but it was not solved when I tried to contact them again they said we can't help u because yours account is blocked, my order are all pending they are not giving me information aswell kindly help me to get my account back and enjoy shopping please