Flipkart — My account is blocked without information

Website:

www.flipkart.com

My Flipkart account is blocked without any prior information. They provide reason saying due to multiple returns. I have been calling customer support every day but they are not able to provide any solution till now. Everytime they ask to wait and give false hopes. I have been shopping from several years. The products had return policy and it was during the sale. Some sellers describe something on the website and deliver something. Flipkart has return policy but when the customer uses it, they block the account. I want my account to get unblocked. I also have paylater activated in my account and I am unable to manage it for the products I have already purchased.