[Resolved] Flipkart — MY BOOKED ITEM NOT DELIVERED AND FALSELY STATED NOT TRACED.

tapan_67

from Kolkata, West Bengal

Address:

Kolkata, West Bengal

29.04.2015 I RECEIVED HOME CANDT POLYSTER PARPLE DOOR CURTAIN THROUGH FLIPKART AND PAY 499/-BUT ON THE SAME DAY AT ABOUT 10.51HRS I RECEIVED MESSAGE REGARDING UNABLE TO LOCATE THE ADDRESS AGAINST MY ORDER NO OD[protected] WHICH IS FALSE. WHEN I AGAIN TRY TO BOOKED FOUND ONE OF THEM Story @ Home Cotton Printed Double Bed sheet IS OUT OF STOCK. IT MEANS DUE TO OUT OF STOCK MY BOOKED ITEM NOT DELIVER AND FALSELY GAVE MESSAGE ADDRESS NOT TRACED. CONTACT NUMBER IS TRERE BUT NOT CALL ME. IF POSSIBE SEND MY BOOKED ITEMS.

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Complaint marked as Resolved

Verified Support

May 05, 2015

Flipkart Customer Care's response Hello Tapan, Order ID: OD[protected] Thank you for notifying us. I’m sorry that you had to follow up on the delivery of your order which ideally should not happen . On checking the status, unfortunately the order is cancelled as the consignment was returned to the seller by “EKL COD” , as they could not attempt delivery due to certain courier related issues. I understand you are in need of the product you have ordered and hence, I request you to place fresh order so that we will attempt to deliver the order without fail. We regret the inconvenience caused. We request your understanding in this regard.